At d888, we take your privacy seriously. This policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we store it securely, and what rights you have over your own information — including your crypto wallet details, JazzCash and EasyPaisa records, and identity documents.
Six foundational commitments d888 makes to every Pakistani player from the moment you register your account.
d888 does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your name, CNIC details, JazzCash number, crypto wallet addresses, and betting history belong to you — full stop.
All data transmitted between your browser or app and d888's servers is protected by 256-bit SSL/TLS encryption — the same standard used by major Pakistani banks like HBL and UBL. Your login credentials and payment data are never sent in plain text.
d888 follows a data minimisation principle — we only collect information that is genuinely necessary to provide our services, meet regulatory KYC and AML obligations, and keep your account secure. If we don't need it, we don't ask for it.
d888 understands that many Pakistani players choose Bitcoin and USDT TRC20 precisely because of the privacy benefits. We handle crypto transaction data with the same strict protections as all other personal data, and we never share wallet addresses with unauthorised parties.
d888 gives every player meaningful control over their personal data. You can request a full copy of your data, ask for corrections, request deletion upon account closure, and opt out of non-essential communications — all without any hassle through our support team.
When d888 does share data with third-party service providers — such as payment processors like JazzCash and EasyPaisa, or identity verification partners — those providers are contractually bound to strict data protection standards and may only use your data for the specific purpose authorised.
d888 ("d888", "we", "us", or "our") operates the online casino and sports betting platform accessible at d888.games (the "Platform"). This Privacy Policy explains how d888 collects, uses, stores, shares, and protects the personal information of users ("you", "your") who access or use our Platform, including players based in Pakistan and internationally.
d888 is committed to handling your personal data responsibly and in accordance with applicable international data protection standards, including principles aligned with the General Data Protection Regulation (GDPR) and the regulatory requirements of our operating jurisdiction. While Pakistani data protection legislation continues to evolve, d888 voluntarily applies high international standards to protect all users equally, regardless of their country of residence.
This policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which are incorporated by reference. If you have any questions about how d888 handles your personal data, contact our support team at any time via live chat or at the email address provided in Section 14.
d888 collects personal data in the following categories, depending on how you interact with our Platform:
d888 uses the personal data we collect for the following specific purposes:
d888 processes your personal data on the following legal bases, consistent with internationally recognised data protection principles:
d888 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to binding data protection agreements:
To process deposits and withdrawals, d888 shares necessary transaction data with payment service providers including JazzCash, EasyPaisa, SadaPay, and Pakistani banking institutions (HBL, UBL, Meezan Bank). Crypto transactions are processed on the relevant blockchain networks (Bitcoin network, TRON network for USDT TRC20); please note that blockchain transaction records are publicly visible by nature.
To meet our KYC obligations, d888 works with specialist identity verification providers who process your identification documents and biometric data solely for the purpose of verifying your identity and age. These providers are contractually bound to strict data handling standards.
d888 will disclose personal data to regulatory authorities, law enforcement agencies, or other government bodies where required to do so by law, court order, or as part of our regulatory compliance obligations. d888 will only disclose the minimum data necessary to satisfy the legal requirement.
d888 uses third-party cloud infrastructure, software, and analytics providers to operate the Platform. These providers process data on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.
In the event of a merger, acquisition, or sale of all or part of d888's business, user data may be transferred to the acquiring entity. We will notify affected users in advance of any such transfer and provide information about any material changes to data handling practices.
d888 recognises that many Pakistani players choose cryptocurrency payment methods — particularly Bitcoin and USDT TRC20 — because of the enhanced privacy and transaction speed they offer. d888 is committed to handling all crypto-related personal data with the same rigorous protections as all other personal data on our Platform.
Bitcoin and USDT TRC20 wallet addresses you provide for deposits and withdrawals are stored securely and used solely for the purpose of processing your transactions. d888 does not share wallet addresses with third parties except where required by our regulatory obligations (for example, in AML investigations).
Please be aware that by their nature, blockchain transactions create a publicly visible record on the relevant blockchain. The association between your wallet address and a transaction is visible on-chain once a transaction is broadcast. d888's internal records linking your wallet address to your d888 account are kept private and secure, but d888 cannot control the inherent transparency of public blockchain networks.
Your JazzCash and EasyPaisa mobile wallet numbers and associated transaction records are shared only with the relevant payment provider and are used solely to process your transactions. These providers are regulated by the State Bank of Pakistan and operate under their own privacy policies in addition to their agreements with d888.
Where you use Pakistani bank transfers (HBL, UBL, Meezan Bank, or others), your bank account details are handled securely and used only to process the specific transaction for which you provided them. d888 does not store full bank account details beyond what is strictly necessary for transaction processing and regulatory record-keeping.
d888 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and analyse how the Platform is used. Below is a summary of the categories of cookies d888 uses:
These cookies are essential for the Platform to function. They include session cookies that maintain your login state, security cookies that help protect your account from unauthorised access, and cookies that remember your responsible gaming preferences. These cookies cannot be disabled without impairing core Platform functionality.
These cookies remember choices you make — such as your preferred language, currency display, or game lobby layout — to personalise your experience on subsequent visits. They are not required for core functionality but improve your overall experience.
d888 uses analytics cookies to understand how users navigate and interact with the Platform — for example, which game categories are most popular, how long sessions last, and which pages see the highest exit rates. This data is collected in aggregated and anonymised form and is used solely to improve the Platform. d888 does not use third-party advertising or behavioural targeting cookies.
You can control cookies through your browser settings. Disabling all cookies will impair your ability to use d888, as session and security cookies are required for login. If you have questions about specific cookies used by d888, contact our support team.
d888 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, to meet our contractual obligations to you, and to comply with our legal and regulatory obligations. Specific retention periods are as follows:
Upon expiry of the applicable retention period, d888 will securely delete or anonymise your personal data. Where data is anonymised, it may be retained indefinitely for analytical purposes as it no longer constitutes personal data.
d888's security infrastructure includes:
Despite these measures, no security system is completely impenetrable. In the unlikely event of a data breach that affects your personal data, d888 will notify affected users and relevant authorities in accordance with applicable regulatory requirements, and will take all reasonable steps to mitigate the impact.
You also play an important role in keeping your account secure. d888 strongly recommends enabling 2FA, using a strong and unique password for your d888 account, and never sharing your login credentials with anyone.
d888 respects your rights over your personal data. You may exercise any of the following rights at any time by contacting our support team via live chat or email:
Request a copy of all personal data d888 holds about you. We will provide this within 30 days of receiving your verified request.
Request correction of any inaccurate or incomplete personal data we hold about you. We ask you to keep your account details current at all times.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Request that d888 restricts processing of your data in certain circumstances — for example, while the accuracy of data is contested.
Request your personal data in a structured, commonly used, and machine-readable format for transfer to another service, where technically feasible.
Object to processing based on legitimate interests, and opt out of marketing communications at any time with immediate effect.
To exercise any of these rights, contact d888 support via live chat or email. We may need to verify your identity before processing certain requests. d888 will respond to all data rights requests within 30 days. Where a request is particularly complex, we may extend this period by a further 30 days and will inform you of the extension and the reason for it.
d888 takes its obligations regarding the protection of minors extremely seriously. During the registration process, all users are required to confirm that they are aged 21 or above. Before any withdrawal is processed, d888 conducts identity and age verification using government-issued documentation — including CNIC, passport, or driver's licence — which includes confirmation of date of birth.
If d888 has reasonable grounds to suspect that a registered user is under the age of 21, the account will be immediately suspended pending verification. If verification confirms the user is a minor, the account will be permanently closed, all funds will be handled in accordance with our regulatory obligations, and any personal data collected will be securely deleted except where retention is required by law.
If you are a parent or guardian and believe your child has registered an account with d888, please contact our support team immediately. We will investigate and take appropriate action without delay. d888 does not knowingly retain personal data belonging to minors and will delete such data promptly upon confirmation.
d888 operates internationally and your personal data may be stored and processed in jurisdictions outside Pakistan. When your data is transferred internationally, d888 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this Privacy Policy.
These safeguards may include contractual data processing agreements that incorporate internationally recognised standard contractual clauses, transfers only to jurisdictions that maintain adequate data protection frameworks, and ongoing due diligence of international service providers and partners.
Blockchain transaction data, once broadcast to the Bitcoin or TRON network, is replicated across nodes worldwide by the nature of distributed ledger technology. This is inherent to how public blockchains operate and is outside d888's control. However, d888's internal records linking your identity to blockchain transactions remain subject to the full protections of this Privacy Policy regardless of where our servers are located.
d888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, services, regulatory requirements, or applicable law. When we make material changes to this policy, we will notify registered users by email and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
The effective date at the top of this page indicates when the current version of the policy came into force. We encourage you to review this Privacy Policy periodically to stay informed about how d888 protects your personal data. Your continued use of the Platform following notification of material changes constitutes your acceptance of the updated Privacy Policy.
Where changes require your active consent — for example, changes that introduce new purposes for processing your data — d888 will seek your explicit consent before applying those changes to your account.
If you have any questions, concerns, or complaints about this Privacy Policy or about how d888 handles your personal data, please contact our support team. We are committed to resolving all privacy-related enquiries promptly and transparently.
For general privacy questions, data rights requests, or account-related data enquiries, contact d888 support via live chat on the Platform or by email at: [email protected]
If you are not satisfied with d888's response to a privacy concern, you have the right to escalate your complaint to the relevant regulatory authority in your jurisdiction. d888 takes all privacy complaints seriously and will cooperate fully with any regulatory investigation.
d888 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 30 calendar days. Where a matter requires longer to investigate thoroughly, we will keep you informed of progress at regular intervals.
d888 puts data control back in your hands. Here's a quick summary of the tools available to you as a registered player.
Now that you know exactly how d888 safeguards your data, join thousands of Pakistani players enjoying crypto-fast Bitcoin and USDT deposits, live PSL cricket betting, high-RTP slots, and live dealer tables — all on one secure, privacy-first platform.